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About ISO Certification Services

ISO 9001 Certification Requirements

Yes No
1 Do you have a Quality Manual that describes what you do and how you do it
2 Do you have a current Organisation chart that shows areas of responsibility
3 Do you have a Quality Policy that has a commitment to Continual Improvement
4 Do you have a documented procedure for Document Control
5 Do you have a documented procedure for Record Control
6 Do you have a documented procedure for carrying out Internal Audits
7 Do you have a documented procedure for Non-Conformance, Corrective, and Preventive Actions
8 Do you have SMART objectives in place and advised to all staff
9 Do you hold and document Management Review meetings
10 Do you have staff training records in place
11 Do you have the infrastructure in place to carry out the tasks required
12 Do you control and calibrate measurement devices where necessary
13 Do you monitor and measure customer satisfaction and analyse it
14 Do you have good communication both internally and externally
15 Do you review contracts to ensure you can deliver in accordance with requirements before agreeing to them
Total
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